Good Vibes messenger


The goal

Without any new winter products rolling out, Starbucks needed a way to stay top of mind.

The Solve

The new year is all about fresh starts, setting goals, and establishing routines.

We leaned into that energy and put our own spin on it; creating the Starbucks Good Vibe Messenger – a MMS-based experience where customers signed up to receive daily doses of positivity for a week.

We also teamed up with Headspace to add a little mindfulness into the mix.

With photo studios shut down for the global pandemic, we turned to design to bring our strategy to life.

How it worked

Customers chose from different focus areas, like peace or growth, and received messages of encouragement, phone backgrounds, gifs, personalized Headspace meditations and a free trial.

To wrap things up we gifted a free drink (150 stars) and another for a friend, to help spread the word.

the Results

We reached over 1 million subscribers in just 12 days, 10x beyond forecast!

Leading to a significant increase in Starbucks Rewards sign-ups, driving transactions, and generating valuable media coverage.

Role: Creative Director

Agency: SPCSHP

Product Development: Promosis